Delivery times
You will receive your order within approximately 2 to 3 working days.
During promotional periods or special campaigns, delivery times may be extended due to a high volume of orders.
Orders with store collection may take between 7 and 15 working days to be ready for collection.
Delivery costs
Delivery is free on orders over €60.
For orders under €60:
- Store collection is free.
- Home delivery or delivery to a collection point costs €5.90.
CHILL fillings always have a €5.90 delivery charge, regardless of the total order value.
Deliveries to the Canary Islands: the minimum order value is €250 and delivery costs €19.90.
We do not deliver to Ceuta, Melilla or PO boxes.
Returns
You have 30 calendar days from the date you receive your order to request a return or report an issue.
You can manage this free of charge from your account by accessing your order and selecting “Request a return”.
To return your order, you can choose between:
- Requesting home collection.
- Returning your order to one of our stores.